Standard Support Service

We can provide support via support hotlines during business hours, and through the chat application on our website outside of business hours.

Support Package Contents
  • Software update support
  • Blacklist update support
  • Support for reviewing and renewing Firewall Rules
  • Support for reviewing log correlation and logging features
  • Support for IPsec, PPTP, and Open VPN
  • Support for reviewing and renewing URL filtering rules
  • Training on features introduced with software updates
  • Support for reviewing and, if necessary, rearranging NAT, Port Forwarding, and Manual External NAT settings
  • Support for interface assignments and VLAN creation via COSLAT
  • Support for reviewing DHCP and DHCP features

    Empower Against Cyber Threats with Coslat Firewall!

    Coslat Hardware stands out with its high standards of security and robust performance. Each product is designed to effectively protect user data against cyber threats. Coslat Hardware provides a reliable and durable solution through its advanced technology, offering customers a peaceful digital experience.

    Small Business

    ( < 100 Users )

    The Coslat Firewall Small Business model is specifically designed for the needs of small businesses, featuring a compact design, providing a robust firewall, and offering fast data processing capacity.

    Mid-Size Business

    ( 100-500 Users )

    The Coslat Firewall Mid-Size model is designed to meet the security expectations of medium-sized businesses with its expandable features and compatibility with complex network structures.


    ( > 500 Users )

    The Coslat Firewall Enterprise elevates corporate security to the highest level by providing advanced threat detection, management features, and high-performance data processing capacity in large-scale enterprise networks.